Reference

What These Terms Actually Cover

These terms set out what you agree to the moment you open and use your tttjl account — covering eligibility, wallet transactions via GCash, Maya, and InstaPay, and how disputes are handled.

Account EligibilityGCash, Maya, InstaPay RulesDispute ProcessAccount SecurityUpdate Notices
tttjl What These Terms Actually Cover
GET IN TOUCH

Reach Us About These Terms

Questions about your account terms, eligibility status, or how a specific payment condition applies to your situation? We have a few ways to reach the team — use whichever fits your timeline. Players in Manila and across the Philippines can also check the Help section inside their account first — it answers the most common terms questions without needing to wait for a live reply.

Live Chat Connect with the support team directly from the lobby chat window. Ask about account terms, eligibility rules, or how a specific payment condition applies to your account — responses come quickly through this channel.
Email Support Send your terms-related query from your registered email address for a written record of the exchange. Useful for dispute escalations, account closure requests, or anything that needs a detailed written reply.
Account Help Section The Help section inside your account covers frequently asked terms questions. Check there first — it addresses account eligibility, payment conditions, and dispute steps without needing to wait for a live reply.
HOW WE HANDLE IT

Account Data, Security and Your Rights

Your account data stays with us for as long as your account is active, and through any retention period required after closure. We use that data only to run your account — processing GCash, Maya, and InstaPay transactions, verifying your identity, and handling disputes. We do not share your data with unrelated third parties. To review what we hold or request any change, go through support with identity verification first.

Data We Retain We store your registration details — full name, contact details, and linked payment method records — to process transactions and verify your identity when required. This data is not passed to unrelated third parties.
Cookies and Sessions Session cookies keep your login active and remember your in-account preferences between visits. You can adjust or clear cookies at any point through your browser settings — your preferences are yours to manage.
Keeping Your Account Safe Your login credentials are your responsibility under these terms. If you suspect someone else has accessed your account, contact support right away — we will review the session history and act on it.
Requesting Account Changes To update your registered name, linked e-wallet, or request full account closure, contact the support team directly. We verify your identity first, then process the change within a reasonable timeframe.

Your Terms and Conditions Questions Answered

These are the questions we hear most often around account terms, eligibility, and payment rules on tttjl. How GCash and Maya deposits are handled under the terms, what happens if you disagree with an update, and what the account closure process looks like — the answers are all below. If your account is linked to an InstaPay transfer or a Maya cashout that has been flagged, there is an answer for that too. Still have something specific? Live chat gets you a direct reply.

Yes. These terms cover all account activity regardless of which method you use. GCash, Maya, and InstaPay deposits and withdrawals are all subject to the same account conditions set out here.

We can revise these terms at any time. We post the updated version on this page with a new effective date. Using your account after that date means you accept the revised terms.

We may suspend or close your account for a confirmed breach. Any remaining balance is reviewed under our withdrawal process at that point — contact support to understand exactly where your account stands.

Eligibility depends on what local law permits in your specific area. It is your responsibility to confirm that using the platform is allowed where you are before opening an account.

Contact our support team via live chat or email before the updated terms take effect. We will handle the account closure and help you withdraw any remaining balance from your account wallet.

The current Terms and Conditions are always on this page at tttjl. The page reflects the latest version — check the effective date shown at the top for any recent changes.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.